As you know the retail industry has been impacted by evolving technology that has changed the shopping habits. Many retailers have come to understand this major impact and are learning how to adapt to this change to stay afloat or above the competition. The influence of technology has changed the traditional shopping experience into a virtual landscape for the customer, customizing their shopping experience, making it easy to shop in the comfort of their own homes, and even when online shopping becomes more common in our daily lives the in-store shopping experience still matters and customers still enjoy it.
So, what do you do to deliver great service, create an exceptional shopping experience and meet their demands, expectations and keeping them happy and coming back? Here is what some retailers are doing to achieve successful results.